Refund Policy

1. Apple App Store (iOS)

If you purchased your PayXT subscription on an iPhone or iPad, your billing is managed entirely by Apple.

How to Request a Refund

Apple handles all refund requests at their own discretion. To request a refund, please visit Apple's official support portal:
→ Request a refund for apps or content that you bought from Apple

How to Manage or Cancel Your Subscription

• Open the Settings app on your iPhone or iPad.
• Tap on your User Picture / Name at the very top of the screen.
• Tap on the Subscriptions tab. This will show all of your active and inactive subscriptions.
• Select PayXT from the list.
• Tap Cancel Subscription. (Note: If you cancel, you will still have access to PayXT until the end of your currently paid billing cycle).

2. Google Play Store (Android)

If you purchased your PayXT subscription on an Android device, your billing is managed by Google.

How to Request a Refund

Refund policies vary depending on how much time has passed since you purchased the subscription. To review the policy and request a refund, please visit Google's official support portal:
→ Learn about Google Play refunds

How to Manage or Cancel Your Subscription

• Open the Google Play Store app on your Android device.
• Tap on your Profile Picture in the top right corner.
• Tap on Payments & subscriptions, then tap Subscriptions.
• Select PayXT from your list of active subscriptions.
• Tap Cancel subscription and follow the on-screen instructions.

3. Client Transactions & Disputes

PayXT operates exclusively as a software interface for invoice generation. We do not hold or route the actual funds paid by your clients. Therefore, PayXT cannot and will not issue refunds, mediate disputes, or manage chargebacks for transactions between you (the contractor) and your customers. All payment disputes must be handled directly between you, your customer, and your connected payment processor (e.g., Stripe).

4. Contact Information

If you are experiencing technical issues with the PayXT app, or if you have questions that are not related to billing and subscriptions, our team is here to help: